Call Recording Feature Release – FAQ - Meetingflow

Call Recording Feature Release – FAQ


❓ What video conference systems does Meetingflow call recording work with?

Meetingflow call recorder currently supports video conferences with:

❓ How do I record a meeting or cancel a scheduled recording?

Meeting recordings are individually set and/or canceled on each Meetingflow. There are a few ways to schedule or cancel a recording:

Click "record" on your dashboard under the meeting you want to schedule to be recorded. If you have already scheduled a recording, you will see the option to "cancel".

Click "record call" from the call recording section in a specific Meetingflow.

Select the 3 dot menu at the top in a specific Meetingflow, and depending on the recording status, you will see the option to:

  1. Schedule Call Recording
  2. Cancel Call Recording
  3. Delete Call Recording
❓How are the recording hours allocated across users?

Recording hours in your workspace can be used by any member, working with their current permissions.

❓How do I see the recording status of meetings?

There are a few places to see the recording status of meetings:

Your dashboard will show the recording status of meetings you're in.

The Library shows all Meetingflows in your workspace, and the recording icon indicates the status.

Within a specific Meetingflow, you can see the call recording status for that meeting.

❓Why do I not see the option to record on some Meetingflows?

You might not see the option to record if:

❓Who can access call recording?

Recording hours in your workspace can be used by any member, working with their current permissions.