Call Recording Feature Release – FAQ - Meetingflow
Call Recording Feature Release – FAQ
❓ What video conference systems does Meetingflow call recording work with?
Meetingflow call recorder currently supports video conferences with:
- Zoom
- Microsoft Teams
- Google Meet
❓ How do I record a meeting or cancel a scheduled recording?
Meeting recordings are individually set and/or canceled on each Meetingflow. There are a few ways to schedule or cancel a recording:
Click "record" on your dashboard under the meeting you want to schedule to be recorded. If you have already scheduled a recording, you will see the option to "cancel".
Click "record call" from the call recording section in a specific Meetingflow.
Select the 3 dot menu at the top in a specific Meetingflow, and depending on the recording status, you will see the option to:
- Schedule Call Recording
- Cancel Call Recording
- Delete Call Recording
❓How are the recording hours allocated across users?
Recording hours in your workspace can be used by any member, working with their current permissions.
❓How do I see the recording status of meetings?
There are a few places to see the recording status of meetings:
Your dashboard will show the recording status of meetings you're in.
The Library shows all Meetingflows in your workspace, and the recording icon indicates the status.
- Red indicates a recording has completed
- White indicates a recording is scheduled
Within a specific Meetingflow, you can see the call recording status for that meeting.
❓Why do I not see the option to record on some Meetingflows?
You might not see the option to record if:
- The meeting is in the past
- There is no supported video conference link on the calendar invite
❓Who can access call recording?
Recording hours in your workspace can be used by any member, working with their current permissions.